A Synopsis of “The Magic of Coaching within Leadership”

February 21, 2013

by Dennie Cormack, BA, CIM
Registrar’s Office, Red River College of Applied Arts, Science and Technology

On the early Saturday morning of November 3rd, along with 62 colleagues, I attended “The Magic of Coaching within Leadership – discovering potential and achieving extraordinary results” presented by Marc Desrosiers, MBA, ABC, P.Mgr. This seminar was sponsored by the Winnipeg Branch of CIM as part of Careers in Motion at the Norwood Hotel in Winnipeg.


Many people think of coaching as something that has to be an official arrangement between a manager and an employee. But in reality anyone can be a coach and often the relationship is not something official but rather something that evolves. Coaching is a positive relationship that benefits more than just the coachee – it also benefits the coach. This seminar covered who is a coach, how successful coaching is compared to other forms of learning, and discusses the positive coaching relationship and the GROW model of Coaching.

What We LearnedMagic of Coaching participants enjoy Marc Desrosiers' humour

“People don’t need to be managed, they need to be unleashed.”  ~ Richard Florida

“Leadership is not magnetic personality…It is not ‘making friends and influencing people’…Leadership – like Coaching – is lifting a person’s vision to higher sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal expectations.”  ~ Peter F. Drucker

Why is coaching popular?

Coaching is transformational – it causes positive personal development and growth through compassionate leadership, thinking outside the box, encouragement of innovation/ creativity, excitement through accomplishments, sharing a vision, walking the walk together, trust and a personal confidential and professional relationship.

Magic of Coaching participantsWhat is the Magic of Coaching?

Coaching is the most effective form of professional development when measured by impact on the coachee’s success: 90% of knowledge in the short term and 90% of application of knowledge in the long term.

Coaching is traditionally short-term in duration and task oriented, while mentoring is more of a long-term commitment. Often a coaching relationship morphs into a confidential professional mentoring relationship.

Who are the great coaches in your life?

A coach can be virtually anyone in the coachee’s life. Examples that seminar participants came up with included co-workers, supervisors, managers, fathers and mothers, aunts and uncles, nephews and nieces, and even sons and daughters. A coach is someone who supports, explains, demonstrates, instructs, and directs the coachee through encouragement and asking questions; and is centered on the coachee’s growth, goals and development.

Coach's Gifts To YouA coach’s gifts to you are:

  • Incremental improvement – new skills, practices, doing things better
  • Re-shaping patterns of thinking – revising frames of reference, how one sees the world and  assumptions about the way things work
  • Transformation – a fundamental shift in how one sees oneself

Three pillars form the solid base of coaching, those of: inspiration, encouragement and challenging a coachee. A coach:

  • Inspires you to set high and realistic goals, finds out what motivates you, demonstrates a positive attitude, and helps the coachee develop a vision and clear mission for success.
  • Encourages you to never let good work or effort go unnoticed, checks in with you regularly to provide feedback, and act as a role model.
  • Challenges you to focus on ability, encourage lifelong learning and never allows poor work to go unnoticed.

Building on these three pillars, the coach emphasizes reinforcement to encourage positive behaviour and create a sense of bond and self-worth about the activities that the coachee is doing right. Finally the coach emphasizes stretching, which reflects a wish for improvement in an area that the coachee has some mastery or a desire to take mastered skills to the next level or apply a new way of doing things.

The GROW Coaching Model

Goals: agree on topic/objectives and set long-term aim if appropriate

Reality: invite self-assessment, avoid assumptions, what is current situation and discard irrelevant history

Options: cover all options; invite suggestions from coachee, offer suggestions carefully, ensure choice is made

Will: commit to action, identify possible obstacles, make steps specific and define timing, and agree to support

What are the Key Coaching Skills?

–  Promoting Positive OutcomesImagine Your Potential
–  Providing Feedback
–  Active Questioning and Listening
–  Building Trust and Rapport
–  Creating the Right Environment

 What are the Key Benefits of Coaching?

–  Increased Motivation
–  Clarity and Direction
–  Increased Productivity
–  Ownership and Responsibility
–  Positive Outcomes

Marc Desrosiers


Finally, we all need to remember:

“Don’t look back, as you’re not going that way!”  ~ Marc Desrosiers


About Marc

Marc Desrosiers, MBA, ABC, P.Mgr is a popular lecturer at the University of Manitoba, instructing courses within the Certificate in Management (CIM) and the Certificate in Human Resource Management (HRM) programs. Additionally, Marc has instructed courses in Business at Red River College of Applied Arts, Science and Technology, courses in Leadership; Supervising and Coaching at the Winnipeg Police Service Training Academy; and has presented a number of workshops and conferences both locally and abroad.


Review ★ ★ ★ ★ ★

The Magic of Coaching within Leadership seminar was very well attended with 63 participants, who all thoroughly enjoyed this interactive (‘Exercise!’) seminar, presented by Marc Desrosiers, MBA, ABC, P.Mgr. For those participants who have previously attended Marc’s sessions, they were, as always, delighted to be there; and for those participants who have not experienced one of Marc’s sessions, now they know what they have been missing!

Marc packed a lot of information into a mere 3½ hours and maintained a high level of involvement from everyone. If ever you have a chance to attend a seminar or course from Marc Desrosiers, I would recommend you sign up early. You don’t want to miss it!

~ Dennie Cormack, BA, CIM
Registrar’s Office, Red River College of Applied Arts, Science and Technology

 Magic of Coaching Presentation, by Marc Desrosiers